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Restaurant labor shortages addressed with Fourth’s intelligent workforce management technology

By Fourth|Dec 5, 2022|8:16 am GMT

Virtual hiring, flexible scheduling, and earned wage access help attract and retain employees as labor crisis continues

AUSTIN, Texas (December 5, 2022) – Fourth, a leading provider of intelligent workforce and inventory management technology for the hospitality and retail industries, has announced that its integrated applications boost staff satisfaction and improve retention by 36%.

HotSchedules, PeopleMatter and Fuego – all part of the Fourth Intelligence Platform – enable restaurant operators to combat labor shortages with solutions that attract and retain employees.

With Fourth’s end-to-end Intelligence Platform, restaurant operators can remove friction from the hiring process, implement optimal staffing, and empower employees with flexible pay.

“The average restaurant is losing between 10-15% of the revenue it could be earning if it had access to the staff needed to operate fully,” said Clinton Anderson, CEO of Fourth. “With labor shortages mounting, operators must accelerate their hiring process. Plus, using earned wage access to ease employees’ financial strain is a huge benefit to both employee and employer. Our integrated solutions enable operators to differentiate and compete for talent in today’s challenging labor market.”

This sentiment is echoed in a recent Visa report, which states that 79% of employees would leave their current employer for one offering earned wage access.

Fuego, Fourth’s same day pay app, is the only earned wage access solution fully integrated within a scheduling app, HotSchedules, and it comes at no cost for customers. This integrated functionality within HotSchedules is driving unprecedented user adoption rates of up to 80%.

“Rolling out Fuego was seamless. We’re seeing the immediate benefits for our team members across all of our restaurants,” said Jeff Gabriel, vice president of strategy for 23 Restaurant Services. “Employees really enjoy accessing their wages almost instantly, and managers are happy they’re able to offer this benefit to retain the talent they’ve worked so hard to hire. It’s truly a win-win for everyone.”

Fuego allows employees to set and track financial goals within the app.  Plus, team members can sign up for the Fuego Visa® Card, an important benefit for those who may not have a traditional banking relationship.

The Fuego Card is also available as a payroll deposit option for PeopleMatter customers, Fourth’s Applicant Tracking and Onboarding application.

To learn more about Fourth’s Intelligence Platform, please visit fourth.com.

About Fourth

When every hour of every shift matters, Fourth helps restaurants, retailers and hotels conquer the day with data-driven workforce and inventory technology. The Fourth Intelligence Platform leverages more than 20 years of rich data and advanced analytics to deliver actionable insights and demand forecasting for optimizing operations, maximizing margins, and empowering employees. With a streamlined business powered by Fourth Intelligence, operators can act with certainty and conquer with confidence whatever comes their way every day. Headquartered in Austin, Texas, Fourth serves more than 15,000 customers across 100,000 locations globally. For more information, please visit fourth.com.

About Fourth Fuego Visa Card

The Fuego Visa Card is enabled through Fourth’s partnership with Central Payments and their Open*CP API Marketplace.

The Fuego Visa Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A., Inc. and may be used everywhere Visa debit cards are accepted. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. You should consult your Cardholder Agreement and the Fee Schedule at www.getfuego.com/legal. If you have any questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free 24/7/365 at 1-855-715-8518.

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