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April 2025 will usher in a raft of changes that will dramatically increase the cost of labour. While employer national insurance contributions (NIC) may have dominated the headlines, a sizeable hike in the National Minimum Wage (NMW) is also on the cards. The Government is pushing for wage parity between age groups, with those under 18 and apprentices due the biggest pay bump (+18%). Workers aged 18-20 will see their NMW increase by 16.3%, while those over 21 are due a 6.7% increase.
These changes add considerable cost pressures for hospitality operators already grappling with tight profit margins. Here, we share five practical ways to prepare for and manage the impact of upcoming NMW increases.
An audit of employees’ hourly rates is the first step in preparing for NMW increases and will be essential in identifying which employees are likely to be affected. While you legally only need to increase pay for those below the new NMW threshold, consider pay reviews for senior staff as well so you maintain a meaningful distinction between junior staff and those with additional responsibilities.
Think carefully about how your team is structured and whether there are changes you can make within the business to create efficiencies in labour deployment. Would cutting the number of cocktails on your drinks menu allow you to reduce the amount of bar staff on shift? Could staggering shift start and end times help to reduce the number of staff underutilised during quieter periods?
Non-compliance with NMW regulations, even accidentally, can be costly. Penalties range from £100 to £20,000 per affected worker. In 2024, over 500 businesses were fined for not paying their staff NMW –– many of them household names. There are a couple of common areas where employers can lapse into accidental non-compliance:
Stay ahead of key workforce legislation changes. Download our Survival Guide to 2025 HR & Payroll Legislation for essential compliance tips and practical strategies to manage rising labour costs.
Technology can be a helpful tool for removing administrative burdens from payroll teams, automating updates and helping them avoid accidental non-compliance with legislation changes.
Fourth’s HR and Payroll platform is designed to take the heavy lifting off administrative teams, enabling them to focus on high-value activities, such as supporting staff or driving business growth. It includes features such as:
Carefully evaluate pay structures, contracts, and overtime policies to ensure compliance with NMW requirements. Reliable time and attendance systems can help track hours worked, ensuring employees are paid correctly and that unpaid overtime doesn’t push their wages below NMW.
With Fourth’s eClock, you can track the exact hours worked across multiple locations. Easy to use and quick to set up on a tablet, it’s designed to simplify time tracking for your team.
Don’t assume that all affected staff will be aware of incoming changes; take the time to update everyone and provide enough notice for individuals to ask questions. Update wage rates and hourly pay in your policies and internal documents, and make sure everyone knows how to access them and view changes.
If you are trying to manage down costs, consider running an employee consultation to see whether staff would be open to options such as increased pension contributions or salary sacrifice schemes. These can reduce employer NIC and tax liabilities and may help offset the costs of increased NMW.
Operators are now pretty well practised at managing NMW increases, but with employer NIC also set to rise in April, this year will likely be incredibly challenging. Proactively preparing for the update –– seeking solutions to help streamline payroll, finding efficiencies in labour deployment, and understanding your compliance obligations –– is critical for those seeking to weather yet another round of cost increases.
Fourth’s AI-driven workforce and inventory management software helps operators align labour and stock levels with demand forecasts, driving efficiencies across the board.
Save time, reduce costs, and increase profitability with Fourth’s intelligent solutions.