Drake & Morgan

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HR & Payroll Legislation Report

Download Fourth's essential HR & Payroll Legislation Report to understand the 2024 legislation updates effecting hospitality employers. Discover how to simplify compliance, automate processes and reduce admin burden.

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Garden Centre Dining Report

Garden Centre restaurants and cafés emerged as the top revenue growth category for Garden Centres in 2023, reinforcing their integral position to Garden Centres. Download our Garden Centre Dining Report to discover how adopting technology solutions tailored for restaurants is essential for enhancing profitability.

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Lancaster Brewery reduce labour costs using Intelligent Scheduling

Get the lowdown on how Lancaster Brewery use Fourth’s AI-driven Intelligent Scheduling to accurately forecast demand and optimise their workforce scheduling and productivity.

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The Hospitality Workforce Report: H1 2024

Download The Hospitality Workforce Report, exploring 2023 festive trading figures and workforce trends that are set to impact operators this year.

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Boosting Sales by 15%: Thai Leisure’s Journey to Operational Excellence with Fourth

Explore the journey of Thai Leisure as they transitioned from manual to automated operations, partnering with Fourth to streamline scheduling, enhance accuracy, and drive a remarkable 15% sales increase.

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The Hospitality Workforce Report: H2 2023

Fourth’s latest workforce update research report shows that UK headcount is down 2.4%, and Deloitte predicts that labour shortages will continue into 2025. Against a backdrop of ongoing uncertainty, a trained and engaged workforce is a high value asset for every operator.

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SSP

SSP revolutionized employee recruitment and retention with Fuego from Fourth. Seamless integration, earned wage access, and enhanced benefits boosted satisfaction and simplified hiring.

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Mitchells & Butlers

Learn how one of the UK’s largest food-led pub and hotel companies streamlined purchasing as it scaled to 1700+ locations and £180,000+ in profit.

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Comptoir

See how the leader in Lebanese cuisine conquers the day with Fourth to modernise their operations to hire, schedule, stock, and invoice in minutes and hours—not days and weeks.

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Braum’s

Learn how one of the nation’s most beloved brands streamlines scheduling to drive sales and employee retention with Hot Schedules from Fourth.

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The Impact of Supply Chain Fragility on Hospitality Report

Rising food and drink costs are affecting hospitality business's ability to plan and profitably deliver customer service. Download the report to discover cost saving strategies for your inventory.

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Sun Pubs

Sun Pubs began using the Fourth HR and Payroll Services solution at the beginning of 2020. Formerly outsourcing with another provider, Sun Pubs quickly experienced the difference in service with Fourth’s responsive, reliable services team.

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Are you ready to find your A-Team?

Globally, it seems like every headline you read about the hospitality and retail industry is about the worrying labour shortage issue. A great Applicant Tracking System offering a smooth, efficient, and professional experience is essential in the current hiring landscape. Read our guide on how technology can help you find your A-team.

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Fourth eClock: An accurate, affordable, reliable time and attendance app

Fourth’s brand-new eClock kiosk app is an automated time and attendance solution for businesses to take control of labour costs, ensure accurate payroll and manage productivity. Fourth eClock captures data in real-time, automatically synchronising and integrating with Fourth’s Scheduling and Payroll solutions, to drive efficiencies and enable workers and managers to do more with less.

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23 Restaurants

Attracting and retaining the right team members in the current labor shortage crisis requires that restaurants compete for talent by putting people first.

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A View from the Experts: The Shape of Retail 2023

Post-pandemic, many retailers were hopeful for sustained growth and recovery. Instead, they face rising inflation, and a cost-of-living crisis, and have seen the day-to-day cost of running a brick-and-mortar store peak.

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KFC

KFC is a global Quick Service Restaurant (QSR) brand known for its finger-lickin’ good fried chicken. One of the secrets behind KFC’s success, is its focus on implementing reliable demand forecasting and inventory management processes, which have not always been an easy task.

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The Hospitality Workforce Report

The current economic climate has continued to challenge hospitality operators since we shared our last Hospitality Workforce Report in August, with spiralling energy and food costs, supply chain disruption and labour shortages threatening to impact profits.

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Navigating The Retail Industry Today

As we enter the festive season, the retail industry faces new challenges. So what are the emerging trends for retailers, employees, and consumers?

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The Hospitality Workforce Report

While the hospitality landscape continues to be fraught with challenges related to inflation and soaring costs, consumer confidence and supply chain disruption, our latest insights uncover that the workforce is showing signs of positive development.

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Supply Chain Report: 2022

Spiraling costs and prices are seemingly impacting every market and industry right now; however, the hospitality sector, and its supply chain, seems to be one of the hardest-hit.

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Fourth’s Workforce Management Solution for Retailers

The world of retail has changed greatly over the years and the pandemic has fast-tracked its evolution.

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Automating the Purchase to Pay Cycle

Working in hospitality means that the food and products you use are as important as the service you offer to your customers and guests.

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Cost of Living: Supporting your retail workforce as the crisis deepens

The retail industry has experienced a period of instability, navigating talent shortages as a result of Brexit and the pandemic. Now, new challenges have emerged, with the rising cost of living creating challenges for consumers and retailers alike.

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case study

The Four Seasons Hotel

Throughout the years, the iconic Four Seasons Hotel, Park Lane, London, operated with a traditional labour model, hiring core team members on 40 hours contracts to ensure maximum coverage to deliver the five star experiences their guests had come to expect.

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STORY Hospitality

STORY Hospitality is an extraordinary hotel management company, scoring top marks for the service they provide to those that entrust them with their properties, as well as the world-class experiences provided to their guests.

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The Challenge of Food Waste in Hospitality

Food waste is a major climate, commercial and community issue. In monetary terms, it costs the hospitality and food service sector more than £3.2bn each and every year – money that should be fed back into business and not bins.

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The New Calorie Labelling Regulations: April 2022

Starting from 6th of April 2022, food and beverages businesses in England will be dealing with another challenge.

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Ready to Supercharge Your Labour Productivity?

Although the hospitality industry has suffered greatly over the past year, figures for the accommodation sector are encouraging, with inbound tourism set to reach £57 billion by 2025.

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The Jardine Restaurant Group

When the global pandemic tipped the world upside down, the international hospitality industry was put under strain and to a halt.

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The Hospitality Workforce Report

Our latest workforce report for 2021 is now available and comes at a crucial time.

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Talent, convenience, and technology: The Retailer’s guide for 2022

Retailers in the UK have faced a perfect storm of challenges in 2021, with forced closures due to Covid-induced lockdowns, falls in retail sales volumes, redundancies, talent shortages and supply chain issues.

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Supply Chain Management

The hospitality industry has always faced pressure on margins. But now the squeeze is really on. Brexit and a weaker pound, and the current Global impact of the COVID-19 Pandemic, mean imported food and beverage costs are rising, and limiting the availability of some supply chain lines.

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InterContinental Toronto Centre

When global lockdowns forced hotels to significantly limit operations, InterContinental Toronto Centre took the time to review its then 16-year relationship with Fourth.

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Burger King

Burger King UK (BK UK) prides itself in its start-up mentality – innovative, data driven, and scalable.

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Automating Hospitality Inventory Management for Minimized Supply Costs

The industry is buzzing about automation these days. With labor costs expected to double and the consumer demand for a seamless checkout experience, the focus is on how to automate the front of house with kiosks and mobile payments.

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The Allergens Challenge

Of UK hospitality workers, 68% feel that they require more information about allergens and almost a quarter don’t feel confident advising customers with allergies. Whilst amongst consumers, 89% believe staff need to be made more aware of allergies, with two thirds of them believing the issue was a matter of life or death.

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case study

Nando’s

Nando’s ANZ knew that they would need to update and modernize their back office technology if they were going to successfully move the business forward.

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Potbelly Sandwich Shop

As a company that values great culture, the Potbelly team is always on the lookout for ways to make working in their stores easier and more efficient.

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Big Bus Tours

Big Bus Tours was a business that was stuck in the past, using time-consuming methods to handle operations. When they decided to invest in labor management tools, there was a huge difference across the board with the overall happiness of the staff and management team.

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Labour Optimisation with Noodles and Company

Each time we interact with restaurant leaders and their management teams, we ask them what their biggest operational challenge is – and they always say labor.

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Paul UK: Keeping Connected During COVID 19

Paul UK, an artisan bakery, boasts a 37-stong estate and offers a taste of France with its delicious pastries, cakes and coffee.

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P.F. Chang’s

A HotSchedules customer since 2005, P.F. Chang’s expanded its partnership with HotSchedules in 2019 by implementing HotSchedules’ Labor Optimization module to reduce labor costs across the business through advanced forecasting.

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Hotel Café Royal

Learn how Cafe Royal makes the move to an automated, streamlined inventory process

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Blaze Pizza

Blaze Pizza is one of the hottest brands in the nation. In 2018, it topped Franchise Times’ Fast & Serious list, the pub’s annual ranking of the smartest-growing restaurants in the industry.

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Buffalo Wild Wings

See how HotSchedules helped Buffalo Wild Wings cut down on their labor costs, create more balanced shifts by skill level, and reduce scheduling time by over 75%

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Joliet Slammers Stadium

With help from HotSchedules, Fremarek has been able to reduce overall labor cost, achieve faster scheduling and much more!

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Texas Corral

Pen and paper weren’t going to cut it for the 11-unit Texas Corral team. After piloting the HotSchedules Labor Management solution and seeing the immediate benefits of having scheduling, communication, and compliance all in one solution, they rolled it out across the entire organization.

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Nutrition and Allergen Information

Keep guests safe by providing easy access to Nutrition & Allergen Information. Learn how this info can be a competitive advantage for your restaurant.

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Krystal

Krystal has been an institution in the South for more than 80 years. This quick-service brand serves freshly grilled burgers (as well as hot dogs, chicken, fries, milkshakes, and more) in more than 350 stores across 11 states.

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Flix Brewhouse

Whether you want brunch and a rom-com or pizzas and the latest Oscar favorite, Flix can make it happen. Find out how Flix ensures that they’re training every team member to deliver fast, high-quality service, every showing with the help of Talent Development powered by SchooX.

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Hopdoddy Burger Bar

For the last three consecutive years, Business Insider has named Hopdoddy Burger Bar the best burger joint in America. And that fanfare is well-earned – the Austin, TX, restaurant’s hip, funky atmosphere is infectious, and so is the team’s attitude.

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Stonegate Pub Company

David Ross, CFO at Stonegate Pub Company, highlights key aspects around their journey to improve Labour Productivity. View the summary below, or complete the form underneath to view the full case study video.

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Fuller’s Inns

Jonathon Swaine, Managing Director, shares how Fourth’s Workforce Management solution has helped increase labour percentage over sales, while Purchasing, Inventory and Recipe & Menu Engineering solutions have helped eliminate supplier overcharge and improve profitability.

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Fairfax Meadow

Fairfax Meadow is one of the UK’s largest catering butcher, headquartered in Derby and turning over more than £150m. Tony Carlisle, Head of IT & Systems, shares why they chose the Fourth Platform to help reduce paper, streamline processes and grow their business.

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Rick Stein Group

Rick Stein OBE started in hospitality with his ex-wife Jill in 1975, and their company now includes 12 restaurants, four retail shops, a bar, an online shop, a cookery school, 40 bedrooms and self-catering accommodation. All of which are supported by a sophisticated food production and distribution operation.

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TGI Fridays

Kevin Miller, Senior Director of Culinary, shares how using our Recipe and Menu Engineering solution has revolutionised recipe management at TGI Fridays

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wagamama

Former CEO, David Campbell, shares how using Fourth’s solutions have improved scheduling, inventory management and decision making at wagamama.

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Stonegate Group

Simon Kaye, Ex-COO of Intertain and Consultant to Stonegate, shares how Fourth’s solutions helped streamline payroll, ensure compliance with eligibility to work legislation, and make sure they have the right staff in the right place at the right time.

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Mandarin Oriental Hotel Group

Established 1963 in Hong Kong, Mandarin Oriental is one of the world’s most luxurious hotel groups. It manages 35 hotels globally including seven in the Americas region.

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Eataly

The global brand Eataly is the largest Italian marketplace in the world, comprising a variety of restaurants, food and beverage counters, bakery, retail items, and a cooking school, all under one roof.

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Zenith Hygiene Group

Ringo Francis, CEO at Zenith Hygiene Group plc, highlights key aspects of how ePurchasing has helped improve processes in both Zenith, and its customers.

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Red Carnation Hotels

Learn how the Red Carnation Hotel Collection improved their workforce management, increased efficiency and improved communications using Fourth.

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Drake & Morgan

Our team would love to hear from you

HR & Payroll Legislation Report

HR & Payroll Legislation Report

Garden Centre Dining Report

Garden Centre Dining Report

Lancaster Brewery reduce labour costs using Intelligent Scheduling

Lancaster Brewery reduce labour costs using Intelligent Scheduling

The Hospitality Workforce Report: H1 2024

The Hospitality Workforce Report: H1 2024

Boosting Sales by 15%: Thai Leisure’s Journey to Operational Excellence with Fourth

Boosting Sales by 15%: Thai Leisure’s Journey to Operational Excellence with Fourth

The Hospitality Workforce Report: H2 2023

The Hospitality Workforce Report: H2 2023

SSP

SSP

Mitchells & Butlers

Mitchells & Butlers

Comptoir

Comptoir

Braum’s

Braum’s

The Impact of Supply Chain Fragility on Hospitality Report

The Impact of Supply Chain Fragility on Hospitality Report

Sun Pubs

Sun Pubs

Are you ready to find your A-Team?

Are you ready to find your A-Team?

Fourth eClock: An accurate, affordable, reliable time and attendance app

Fourth eClock: An accurate, affordable, reliable time and attendance app

23 Restaurants

23 Restaurants

A View from the Experts: The Shape of Retail 2023

A View from the Experts: The Shape of Retail 2023

KFC

KFC

The Hospitality Workforce Report

The Hospitality Workforce Report

Navigating The Retail Industry Today

Navigating The Retail Industry Today

The Hospitality Workforce Report

The Hospitality Workforce Report

Supply Chain Report: 2022

Supply Chain Report: 2022

Fourth’s Workforce Management Solution for Retailers

Fourth’s Workforce Management Solution for Retailers

Automating the Purchase to Pay Cycle

Automating the Purchase to Pay Cycle

Cost of Living: Supporting your retail workforce as the crisis deepens

Cost of Living: Supporting your retail workforce as the crisis deepens

The Four Seasons Hotel

The Four Seasons Hotel

STORY Hospitality

STORY Hospitality

The Challenge of Food Waste in Hospitality

The Challenge of Food Waste in Hospitality

The New Calorie Labelling Regulations: April 2022

The New Calorie Labelling Regulations: April 2022

Ready to Supercharge Your Labour Productivity?

Ready to Supercharge Your Labour Productivity?

The Jardine Restaurant Group

The Jardine Restaurant Group

The Hospitality Workforce Report

The Hospitality Workforce Report

Talent, convenience, and technology: The Retailer’s guide for 2022

Talent, convenience, and technology: The Retailer’s guide for 2022

Supply Chain Management

Supply Chain Management

InterContinental Toronto Centre

InterContinental Toronto Centre

Burger King

Burger King

Automating Hospitality Inventory Management for Minimized Supply Costs

Automating Hospitality Inventory Management for Minimized Supply Costs

The Allergens Challenge

The Allergens Challenge

Nando’s

Nando’s

Potbelly Sandwich Shop

Potbelly Sandwich Shop