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The Hospitality Workforce Report: H1 2024

A precarious moment for UK hospitality

Fourth has released new analysis into 2023 festive trading figures and workforce trends that are set to impact operators this year.

The report shares that customer demand has been surprisingly resilient and initial sales figures from the festive season are positive (+10.5% in December), despite Fourth’s data also showing that pubs and restaurants are operating with leaner teams (-5%) then 12 months ago.

High operating costs continue, and looming legislation like the implementation of new National Minimum Wage regulations are a major concern for the industry.

Adopting new technology will be key to navigating these challenges and achieving success.

Download the report to discover:

  • Reflections on 2023 festive trading results
  • Workforce trends and observations on key metrics: headcount and scheduled hours
  • The growing cost of doing business and its impact on operators
  • The top 2024 workforce trends every operator should be aware of
  • How technology can help to drive efficiencies and boost profitability

Download the report

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